Thank you for using Shuttle notes online .

For customers using mobile phone email addresses (carrier email addresses such as @docomo.ne.jp / @ezweb.ne.jp / @softbank.ne.jp ), emails from our shop may not be delivered properly due to security settings. We currently ask that you take either ① or ② below.

Method ① Use an address other than the relevant email address.

Method 2: Before purchasing, allow emails from the domains " @woolly.tokyo " and " @komoju " (if paying at a convenience store or by bank transfer) .

How to set up and disable domain-specific reception

・NTT Docomo (@docomo.ne.jp)
・au (@ezweb.ne.jp)
・SoftBank (@softbank.ne.jp)

We apologize for the inconvenience, and thank you for your cooperation.

Immediately after placing your order, Shuttle notes will automatically send you an order confirmation email from shuttlenotes@woolly.tokyo.

If you do not receive an email, please send us your name, email address, and phone number using the form below.

A representative will contact you.

*We will respond to all customer inquiries within 24 hours on business days.